The V-Modell Guide: Experience with a Web-based Approach for Process Support

In many software developing organizations handbooks prescribe how the development processes are to be carried out in order to provide support during process performance. However, these process handbooks often are not accepted by their intended users. This paper presents a new concept for the representation of process information and process support, the Electronic Process Guide, or EPG for short. One specific instance of the EPG, the ’V-Modell Guide’ is introduced. We report the experience related to the implementation of the two major increments during development as well as with the usage of the V-Modell Guide.